As you may have noticed, we have recently launched a new website. This was not just a design change – we also actually changed e-commerce platforms to allow us to grow our business and give you more features. Unfortunately, because of this, your order information is on our previous system and is not currently available for you on the new ‘My Account’ page (however, any orders placed moving forward will be accessible under ‘My Account’). We’re very sorry for the inconvenience, but If you have any questions on the status of these previous orders, you can contact us and we’ll be able to get you all the info you need.
Thank you for your patience and we apologize for the inconvenience.
Note: We are still working out some issues with site speed and we should have that solved momentarily. Rest assured that all your information is secure (as it’s always been). If you have any questions, concerns, or simply want to provide us feedback, please email us. Also, be sure to check out this page for more information on the new features of our website.
The SoftwareMedia Team